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Our Service
We understand services are extremely important in our industry; our goal is to ensure smooth operation for our clients and create the best value and fortune for them. Hereby, we make our After-Sales Guarantee：
– 24/7 Anytime, Anywhere ; Lifetime Technical Assistance
– We have a professional installation and after-sales service team, guaranteed discussion of solutions within 24 hours, and enter into the after-sales service procedure within 72 hours.
– For every piece of Yongsheng’s dredging equipment delivered to the customer’s work site, Yongsheng has full responsibility to assign experienced and proficient workers and engineers to the customer for the installation and operation.
– Yongsheng workers and engineers will guide the assembly process and make sure the purchased dredging equipment is operating efficiently and safely before its departure.
– Yongsheng will provide lifetime technical service and consulting service to worldwide customers.
– Yongsheng’s sales and service team will be available 24/7 online; you can reach out to our global team, and they will assist you in achieving greater success.
Free Assembly and Training Service：
Successful installation of the dredger is essential to ensure dredge performance and operations. We are able to provide assembly of your dredger as well as free training for your operators through our experienced dredge builders and trainers.
Installments：
- Unload product parts from the transportation
- Assemble pontoons
- Install cabins, chairs, operation board, detection devices, air-conditioner.
- Install engines, generators, pump, gearbox, noise-mute system, hydraulic system, and electric system inside the dredge center pontoon.
- Arrange the dredge deck, including installing winches, wires, and safety barriers
Ship’s performance test
01 - River Trials
The river trails will be conducted by YS Dredging Company to demonstrate the dredge machinery and its equipment flexibility
02 - Speed Trails
The speed trails will be down over a course at least one nautical mile in length. Two runs must be made over the course, one in each direction with the speeds for the two runs averaged.
03 - Endurance Trail
The dredge will be operated at maximum speed for a minimum of ten minute intervals in the fully loaded condition over one hour period considering the break in procedures of the dredging equipment. During the endurance trails, it will demonstrate that all parts of the systems are in full operation. All systems will be operated to check for proper lubrication, control and alignment. Fuel consumption also will be recorded for the one hour trail.